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DTSTART;TZID=Europe/London:20260401T100000
DTEND;TZID=Europe/London:20260401T160000
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UID:2425-1775037600-1775059200@vetpreneur.co.uk
SUMMARY:Day 2 - The Year After Launching a New Veterinary Practice
DESCRIPTION:Overview \nThe first year after setting up a new veterinary practice from scratch can be an overwhelming and daunting task. There are many things to consider from finance\, premises\, renovations\, procurement\, recruiting staff\, and many others. This CPD day aims to cover these core considerations associated with the first year after launching a new veterinary practice in the year before launch. \nThe speaker is Brian Faulkner who has set up 7 veterinary practices from scratch as well as co-venturing in another 10 practices. Brian will be assisted by Rob Lucy who has set up planned and renovated 10 joint venture practices in association with Brian and their colleagues. \n20% discount off this event if you are a member of Vetpreneur\, just enter the Promotional Code from the Vetpreneur WhatsApp Membership Community  \nOur CPD learning outcomes are centred around the following areas: \n\nManagement accounts\, KPIs\nStaffing levels for affordable growth\nLeadership and managing people –SOP’s / training for operational efficiencies\nPricing \nOngoing marketing\n\nBy the end of this masterclass\, participants will be able to: \n\nCreate Management accounts\, and use KPIs\nStaff their practice for affordable growth\nLeader and manage people\nPrice their products and services\nOngoing Marketing after launch\n\nOverview of the day: \n\n\n\nTime\nSubject\n\n\n10-11 am\nManagement accounts\, KPIs\n\n\n11-12 noon \nStaffing levels for affordable growth \n\n\n12-1 pm\nLeadership and managing people – SOP’s / training for operational efficiencies \n\n\n1-2 pm\nLunch\n\n\n2-3 pm\nPricing \n\n\n3-4 pm\nOngoing marketing
URL:https://vetpreneur.co.uk/event/day-2-the-year-after-launching-a-new-veterinary-practice/
LOCATION:Location: Online via Teams
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260304T100000
DTEND;TZID=Europe/London:20260304T160000
DTSTAMP:20260505T202143
CREATED:20260129T111316Z
LAST-MODIFIED:20260204T094831Z
UID:2413-1772618400-1772640000@vetpreneur.co.uk
SUMMARY:Day 1 - The Year Before Launching a New Veterinary Practice
DESCRIPTION:Overview \nSetting up a new veterinary practice from scratch can be an overwhelming and daunting task. There are many things to consider from finance\, premises\, renovations\, procurement\, recruiting staff\, and many others. This CPD day aims to cover these core considerations associated with planning setting up and launching a new veterinary practice in the year before launch. \nThe speaker is Brian Faulkner who has set up 7 veterinary practices from scratch as well as co-venturing in another 10 practices. Brian will be assisted by Rob Lucy who has set up planned and renovated 10 joint venture practices in association with Brian and their colleagues. \n20% discount off this event if you are a member of Vetpreneur\, simply tick the box at checkout. \nOur CPD learning outcomes are centred around the following areas: \n\nWhere to locate Premises\, negotiate leases\, planning permission\, renovations and internal layout. \nHow and here to arrange loans\, acquire finance and write business plans\, including Capital Expenses relating to equipment \nRecruitment considerations\nPricing strategies \nMarketing for launch\n\nBy the end of this masterclass\, participants will be able to: \n\nDecide where to locate Premises\, negotiate leases\, planning permission\, renovations and internal layout.\narrange loans\, acquire finance and write business plans\, including Capital Expenses relating to equipment\nRecruit colleagues\nPrice their products and services\nMarket for launch\n\nOverview of the day: \n\n\n\nTime\nSubject\n\n\n10-11 am\nPremises\, leases\, planning\, renovations\, layout\n\n\n11-12 noon \nLoans\, Finance and Business plans\, Cap Ex equipment \n\n\n12-1 pm\nRecruitment considerations \n\n\n1-2 pm\nLunch\n\n\n2-3 pm\nPricing \n\n\n3-4 pm\nMarketing for launch
URL:https://vetpreneur.co.uk/event/day-1-the-year-before-launching-a-new-veterinary-practice/
LOCATION:Location: Online via Teams
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251105T093000
DTEND;TZID=Europe/London:20251105T163000
DTSTAMP:20260505T202143
CREATED:20250131T115750Z
LAST-MODIFIED:20251103T191239Z
UID:1786-1762335000-1762360200@vetpreneur.co.uk
SUMMARY:Team Experience - Crafting culture\, creating high performing teams\, empowering KPIs
DESCRIPTION:“Team Experience – Crafting Culture\, Creating High-Performing Teams\, Empowering KPIs” is a hands-on CPD masterclass for veterinary practices who want to turn culture into a competitive advantage. We will guide you through proven frameworks\,  embedding clear leadership rhythms to reimagine KPIs as motivational tools. We will explore DISC as a tool to build cohesive\, high-impact teams. You’ll engage in interactive sessions\, real-world panel discussions and networking over refreshments and lunch\, emerging with a good understanding to create your own action plan to elevate engagement\, performance and profitability across your whole practice. \nOur CPD learning outcomes are centred around the 4 followings areas: \nBy the end of this masterclass\, participants will be able to: \n\nUnderstand how a positive team culture directly influences performance\, engagement\, and profitability — and use practical tools to shape and embed that culture in your practice.\nImplement clarity-driven leadership practices such as effective job descriptions\, meaningful appraisals\, and structured communication rhythms that foster trust and psychological safety.\nDevelop and apply motivational KPIs that align with both business goals and team empowerment\, driving shared ownership of performance.\nStrengthen team dynamics and decision-making using frameworks like DISC profiling\, high-performance principles\, and evidence-based hiring strategies.\n\n  \nThis CPD series is kindly supported by and delivered in partnership with our Affiliates.. \nYou are eligible for up to 50% discount off this event if you are a member of Vetpreneur and use our affiliates\, simply tick the relevant boxes at checkout. \n  \n\n\n\nTime\nActivity\nPurpose\nSpeakers\n\n\n09.30\nArrival and registration\nNetworking\, Member Benefits with Affiliates\nAll\n\n\n10:00\nWelcome\, Introductions & Agenda \nSetting the Scene \nOverview of the day. \nEstablish the impact a positive Team Experience has on your profit margins.\nEmma Barnes\n\n\n10:15\nTeam Experience\nWhat is Team Experience? How do you create your own?\nTracey M J\n\n\n10:45\nThe Culture Framework\nUnderstand your ‘why’ and how this clarity of your purpose drives culture. \nWhat is culture really? Introduction to the Culture Values Framework providing tangible tools to take back to implement in your practice.\nEmma Barnes\n\n\n11:25\n15 min comfort break\nNetworking\, Member Benefits with Affiliates\nAll\n\n\n11:40\nLeading Performance Early\nHow do you get your team to do what you want them to do?\nBrian Faulkner\n\n\n12:10\nCreative Corridors\nWalls That Work – The Secret to Happier Teams & Better Performance  \nFran Grigg\n\n\n12:25\nBespoke HR\nWhen enough is enough – a HR guide to a happy employee exit process\nAlison King\n\n\n12:45\nLunch & Networking \nNetworking lunch\, Member Benefits with Affiliates\nAll\n\n\n13:30\nKeeping Culture Alive\nWhat I’ve Learned from Getting It Wrong (and Putting It Right) \nKate Higgins SPVS\n\n\n14:10\nCreating Clarity\nLaying strong foundations through clear job descriptions\, KPI’s\, effective appraisals\, empowering for accountability\, transparency\, and psychological safety.  \nTop Tips if things go wrong.\nTracey M J\n\n\n14:45\n15 Min Comfort Break\nNetworking\, Member Benefits with Affiliates\nAll\n\n\n15:00\nBuilding a High Performing Team \nExplore practical frameworks for identifying and systematically addressing the most common barriers to team effectiveness.  \nUnderstand team dynamics using tools such as DISC to build an effective team. \nHiring on attitude or skill – explore how you can strengthen your decision making when onboarding new team members.\nEmma Barnes\n\n\n15:45\nLeading Through Challenges\nPanel discussion exploring how to navigate challenges that affect team performance.\nBrian Faulkner \nTracey MJ + Guests\n\n\n16:15\nReflection\, Q&A\nReview of the key learnings in our four sessions.\nEmma Barnes\n\n\n16:30\nClose & NVS Tour (Optional)\nTechnology supplying veterinary practices: Watch state of the art automation in motion. \nPaul Gilbert NVS\n\n\n\n 
URL:https://vetpreneur.co.uk/event/team-experience-crafting-culture-creating-high-performing-teams-empowering-kpis/
LOCATION:Location: National Veterinary Services (NVS)\, Spitfire House\, Stoke-on-Trent\, Staffordshire\, ST1 5FG\, United Kingdom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251016T093000
DTEND;TZID=Europe/London:20251016T163000
DTSTAMP:20260505T202143
CREATED:20250124T134732Z
LAST-MODIFIED:20250926T081943Z
UID:1654-1760607000-1760632200@vetpreneur.co.uk
SUMMARY:Gearing up for Growth: Building Capacity and Capability.
DESCRIPTION:Generating growth in turnover is a crucial part of any business. This session will look at case studies to help you analyse how to grow existing practices\, including decisions such as when to take on an extra vet\, or invest a new item of equipment or CPD for a new skill – or maybe even whether to consider opening a new branch. \nOur CPD learning outcomes are centred around the 4 followings areas: \n\nUnderstand growth strategy\nUnderstand the four pillars of growth and the analysis algorithm of growth opportunities\nIdentify the growth opportunities in real case scenarios\nIdentify the most effective ways to grow your business.\n\n  \nAttendees will be given case scenarios to analyse each practice’s finances and operational performance to create a plan for growth\, which they will present to ‘The Dragons’ for scrutiny and assessment. Don’t worry! – It will be fun\, non-competitive and interactive in a supported environment where we learn by doing. \nThis CPD series is kindly supported by and delivered in partnership with our affiliates NVS Group\, Elanco\, Vets Digital\, Hills\, Practice Made Purrfect\, Veterinary IT Services\, Mi Vet Club and SPVS \nYou are eligible for up to 50% discount off this event if you are a member of Vetpreneur and use our affiliates\, simply tick the relevant boxes at checkout. \n  \n\n\n\nTime\nActivity\nPurpose\nSpeakers\n\n\n 9.30\nArrival and registration\nCoffee\, tea\, pastries and networking with like minded veterinary business owners\n\n\n\n10:00\nWelcome\, Introductions & Agenda\nOverview of the day\nEmma Barnes\n\n\n10:15\nGrowth Strategy \nHow to write your growth strategy with intention to select   the right growth strategy for you\nTracey Morley Jewkes\n\n\n10:40\nThe Four Pillars of Growth\nWhere to look for Clinical\, Client\, Financial and Team growth opportunities\nTracey Morley Jewkes & Emma Barnes\n\n\n11:00\nAnalysis Algorithm for Growth \nWhat to do: Practical tips to target growth opportunities\nBrian Faulkner\n\n\n11:15\n15 min comfort break\n\n\n\n\n11:30\nScenario 1:  Case study analysis\nOutline of a real  practice scenario to analyse growth opportunities\nBrian Faulkner\n\n\n12:45\nLunch\, Networking & NVS Tour\nNetworking lunch. \nNVS Tour \nPaul Gilbert \nNVS\n\n\n13:45\nScenario 2:  Case study analysis\nOutline of a real practice scenario to analyse growth opportunities\nBrian Faulkner\n\n\n15:00\nComfort Break\n\n\n\n\n15:15\nApplication of Building Capacity and Capability\nGrowth for your business – what does this mean to you?\nAll\n\n\n16:00\nReflection & Q&A\nReview of the key learnings in our 4 sessions.\nEmma Barnes\n\n\n16:30\nClose\n\n\n\n\n\n 
URL:https://vetpreneur.co.uk/event/gearing-up-for-growth/
LOCATION:Location: National Veterinary Services (NVS)\, Spitfire House\, Stoke-on-Trent\, Staffordshire\, ST1 5FG\, United Kingdom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250917T093000
DTEND;TZID=Europe/London:20250917T163000
DTSTAMP:20260505T202143
CREATED:20250131T115431Z
LAST-MODIFIED:20250801T141002Z
UID:1779-1758101400-1758126600@vetpreneur.co.uk
SUMMARY:Client Experience that Converts: From First Contact to Fierce Loyalty
DESCRIPTION:“Client Experience that Converts: From First Contact to Fierce Loyalty” is a must-attend CPD event for veterinary practices who want to turn every interaction into a better quality care\,  revenue-building opportunity. Join industry experts for an immersive programme covering the latest in digital attraction\, voice and consulting techniques\, complaint prevention\, and ROI-focused measurement. Network over refreshments and lunch\, explore real-world case studies\, and leave with the latest knowledge in crafting client experiences that not only delight but convert\, keeping clients coming back for life. \nOur CPD learning outcomes are centred around the following 4 areas:  \n\nDesign your client-experience strategy with insight to digital channels\, sensory experiences\, communication techniques and what’s ahead with AI to attract and convert high-value clients.\nIdentify and optimise key conversion points—from first enquiry to in-consultation moments—using proven points-of-difference and value-sharing techniques.\nApply communication and technology best practices (voice\, consulting frameworks\, future-fit tech and GPT-driven support teams) to enhance care delivery\, team morale and profit margins.\nMeasure and manage client-experience ROI by selecting the right metrics\, interpreting review data and implementing continuous-improvement processes for fierce long-term loyalty.\n\n  \nThis CPD series is kindly supported by and delivered in partnership with our Affiliates. \nYou are eligible for up to 50% discount off this event if you are a member of Vetpreneur and use our affiliates\, simply tick the relevant boxes at checkout. \n\n\n\nTime\nActivity\nPurpose\nSpeakers\n\n\n09.30\nArrival and registration\nRefreshments and Networking\n\n\n\n10:00\nWelcome\, Introductions & Agenda \nSetting the Scene\nOverview of the day. \nEstablish the impact Client Experience  has on your profit margins.\nEmma Barnes\n\n\n10:30\nClient Experience Strategy \nWhat’s new in digital attraction \nCreating & Curating Client Experience\nWhat is it and how to design your own \nGoogle\, Microsoft and the Impact of AI \nThe Power of a Lens and Senses in Client Experience\nTracey M J \n& Justin Phillips\n\n\n11:45\n15 min comfort break\n\n\n\n\n12:00\nKey Conversion Points \nWhat’s the point in Points of Difference?\nThe Competitor Inside Your Doors  \nWhat makes your practice different and why does it matter? \nSharing value as a key conversion tool including real life examples.\nTracey M J \n\n\n13:00\nLunch\nNetworking Lunch – share experiences and opportunities\nAll\n\n\n13:45\nBrilliant Basics: Cx Conversion  \nTechnology \nThe Art of Voice \nConsulting\nLearn Brilliant Basics\, informing\, inspiring and converting clients to better care: \nEngage clients today with Future Fit Technology \nYou had me at Hello…: Key conversion and engagement opportunities that deliver better care\, better team experience and deliver to the bottom line \nConsulting for Conversion to Care – Client Experience skills that work from new graduate to the most experienced vet\, delivering better care and better profit\n  \nSusie Samuel \nTracey M J  \nBrian Faulkner\n\n\n15:15\nStop Complaining \nReviewing Reviews \nFuture Client Experience Teams\nThe Top 5 Reasons for Complaints and how to stop it happening \nAre client reviews really worth it? \nGPT Agent Teams – An insight into the future\nBrian Faulkner \nSusie Samuel \nTracey M J \n\n\n16:00\nMeasuring Client Experience\nWhat gets measured gets managed: the ROI of Cx – Take away for your practice\nTracey M J\n\n\n16:15\nReflection\, Q&A & Close\nReview of the key learnings in our 4 sessions.\nEmma Barnes\n\n\n16:30\nNVS Tour\nTechnology supplying veterinary practices: Watch state of the art automation in action.\nPaul Gilbert \nNVS
URL:https://vetpreneur.co.uk/event/client-experience-that-converts-from-first-contact-to-fierce-loyalty/
LOCATION:Location: National Veterinary Services (NVS)\, Spitfire House\, Stoke-on-Trent\, Staffordshire\, ST1 5FG\, United Kingdom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250514T093000
DTEND;TZID=Europe/London:20250514T163000
DTSTAMP:20260505T202143
CREATED:20250127T160817Z
LAST-MODIFIED:20250926T081739Z
UID:1747-1747215000-1747240200@vetpreneur.co.uk
SUMMARY:Buying Power Masterclass: Powerful procurement through supplier selection\, maximising margins and leveraging resources.
DESCRIPTION:Powering up procurement for supplier selection\, maximising margins\, clamping down on cost of goods and leveraging supplier relationships boosts your bottom line. Optimising your practice’s procurement relationships is a crucial component of blending good clinical outcomes with sustainable profitability. \nOur CPD learning outcomes are centred around the 4 followings areas: \n\nOptimise Purchasing Decisions – Understand the financial impact of purchasing choices and how to leverage wholesalers and buying groups effectively.\nImprove Margin Management – Identify key financial KPIs\, implement stock control strategies\, and minimise waste to protect profitability.\nLeverage Technology for Growth – Select and utilise IT and practice management systems that align with current and future business needs.\nImplement Financial Best Practices – Apply strategies to monitor and manage margins while engaging the team in financial responsibility.\n\n  \nThis CPD series is kindly supported by and delivered in partnership with our affiliates. \nYou are eligible for up to 50% discount off this event if you are a member of Vetpreneur and use our affiliates\, simply tick the relevant boxes at checkout. \n  \n\n\n\nTime\nActivity\nPurpose\nSpeakers\n\n\n9.30\nArrival and registration\n\n\n\n\n10:00\nWelcome\, Introductions & Agenda\nOverview of the day.\nTracey Morley Jewkes\n\n\n10:15\nSetting the Scene\nEstablish the impact purchasing has on your profit margins.\nTracey Morley Jewkes\n\n\n10:30\nWholesaler vs Buying Group\nUnderstand the difference between a wholesaler & a buying group and why you need both?\nBrian Faulkner\n\n\n10:45\nOptimise Purchasing Decisions\nHow to maximise profit by working closely with your wholesaler?\nMel Whittaker \nNicola Witty \nNVS\n\n\n11:30\n15 min comfort break\n\n\n\n\n11:45\nOptimise Purchasing Decisions\nHow to maximise profit by working closely with your buying group? \n \nAnita Bates \nCarly Zdybal \nMiVet Club\n\n\n12:45\nLunch\, Networking & NVS Tour\nNetworking lunch. \nNVS Tour\nPaul Gilbert \nNVS\n\n\n14:00\nLeverage Technology for Growth\nChoosing the right technology that suits todays needs and adapts to your needs as you scale.\nJack Peploe \nVet IT\n\n\n15:00\nImprove Margin Management & Implement Financial Best Practices\nUnderstand the KPI’s to monitor & manage your costs. \nIdentify how to utilise your team to support managing your costs day to day.\nTracey Morley Jewkes \nBrian Faulkner \n \n\n\n16:00\nReflection & Q&A\nReview of the key learnings in our 4 sessions.\nEmma Barnes\n\n\n16:30\nClose\n\n\n\n\n\n 
URL:https://vetpreneur.co.uk/event/procurement-suppliers/
LOCATION:Location: National Veterinary Services (NVS)\, Spitfire House\, Stoke-on-Trent\, Staffordshire\, ST1 5FG\, United Kingdom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250312T100000
DTEND;TZID=Europe/London:20250312T163000
DTSTAMP:20260505T202143
CREATED:20250127T161605Z
LAST-MODIFIED:20250214T093159Z
UID:1727-1741773600-1741797000@vetpreneur.co.uk
SUMMARY:Finance & Accounts Masterclass: Starting-up or Scaling up your Veterinary Practice
DESCRIPTION:Finding finance; Understanding accounts; Pricing; Healthcare plans. \nThe learning outcomes of this CPD are centred around the 4 followings areas: \n\nIdentify the most effective ways of raising funds to either start up or grow your business.\nUnderstand the mechanics of management accounts and the levers to driving your business.\nHow to price services to ensure they are appropriate.\nExplore various types of Pet Health Plan schemes and how to maximise their contribution to patient care and client spend.\n\n  \nThis CPD series is kindly supported by and delivered in partnership with NVS Group together with our other affiliates. \nYou are eligible for up to 50% discount off this event if you are a member of Vetpreneur and use our affiliates\, simply tick the relevant boxes at checkout. \n  \n\n\n\nTime\nActivity\nPurpose\nSpeakers\n\n\n10:00\nWelcome\, Introductions & agenda.\nOverview of the day.\nEmma Barnes\n\n\n10:15\nSetting the scene\nThe 6 levers of a P&L\nEmma Barnes\n\n\n10:30\nFinding Finance\nIdentify the most effective ways of raising finance to either start up or grow your business\nGraham Scott\, Shire\n\n\n11:30\n15 min comfort break\n\n\n\n\n11:45\nManagement Accounts\nUnderstand the mechanics of management accounts and the levers to driving your business\nRachel Vines\, Hazlewoods\, \nBrian Faulkner\n\n\n12:45\nLunch & NVS Tour\nIntro from NVS\, Tour\, Lunch\nPaul Gilbert\, NVS\n\n\n14:00\nPricing\nPricing Strategy\nBrian Faulkner \nRachel Vines\, Hazlewoods\n\n\n15:00\nPet Health Plan\nBuilding successful Pet Health Plan schemes and how to maximise the patient\, customer & practice outcomes\nTracey Morley Jewkes\, \nJustin Phillips\, Practice Made Purrfect\n\n\n16:00\nReflection & Q&A\nReview of key learnings in the 4 sessions. Open up to Q&A\nEmma Barnes\n\n\n16:30\nClose\n\n\n\n\n\n 
URL:https://vetpreneur.co.uk/event/finance-accounts-for-starting-up-or-scaling-up-your-veterinary-practice/
LOCATION:Location: National Veterinary Services (NVS)\, Spitfire House\, Stoke-on-Trent\, Staffordshire\, ST1 5FG\, United Kingdom
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